We respect your privacy and collect only the information needed to operate our website, deliver training engagements and digital products, and communicate with clients.
Information we may collect
- Your name and the company you work for
- Email address and any contact details you give us
- Billing details for engagements and purchases
- Order and engagement information
- What you tell us in an inquiry form — team size, tier of interest, and what your team is trying to produce
- Website usage data such as cookies, analytics, browser and device information
How we use it
- Respond to training inquiries and prepare proposals
- Deliver engagements, digital products, and support
- Process purchases and send order-related communications
- Improve website performance and user experience
- Send email updates only where you have opted in — such as the app early-access list
Inquiry forms and the early-access list
When you submit a training inquiry, the details are emailed to us and stored on our own server so that no inquiry is lost if email delivery fails. When you join the app early-access list, your email address is stored so we can tell you when the tool opens.
We use both only for the purpose you gave them for. We never sell your information. You can ask us to delete your record at any time by emailing us, and we will action it promptly.
Payments
Payments are processed through third-party payment providers. We do not store your full payment card details on our servers.
Cookies and analytics
We may use cookies and analytics tools to understand website traffic and improve performance. You can block or delete cookies in your browser settings; the site will still work.
Sharing
We do not sell your personal information. We share it only with the service providers needed to run the business — ecommerce, payments, digital delivery, email, hosting, and analytics platforms — and only to the extent they need it to provide that service.
Work produced during an engagement
Anything your team creates during a training engagement belongs to your company. We will not publish, share, or use your brand's outputs as case-study material without your written permission, and where permission is given we will agree in advance exactly what may be shown.
Your rights
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email us and we will respond within a reasonable period.
Contact
For any privacy question, or to have your data removed, email info@nuageai.ca.